Frequently asked questions
Why choose us?
At Fennec Foods, we do more than supply premium IQF frozen fruits and vegetables. We deliver reliable service from order to
delivery and beyond.
Only the Best – IQF Quality You Can Trust
We source only premium crops and use IQF technology to deliver top-quality fruits and vegetables: freshness, flavor, and nutrition - all at the best price.
Customer-First Focus
Your needs guide everything we do. We offer flexible solutions, quick support, and a commitment to your success.
Seamless Service
From purchase to delivery, our process is smooth, efficient, and dependable.
After-Sales Care
We don’t disappear after delivery. We stay connected to help with reorders, feedback, and support.
Smart Inventory
We stock strategically so your key products are always available, when you need them. We offer reliable products. Exceptional service. Long-term partnership.
Direct to grower
The harvest waits for no one, and neither do we. By partnering directly with carefully selected growers, we secure products at their peak, preserving freshness, flavor, and integrity through the IQF process. This direct sourcing model ensures full traceability, dependable supply, and uncompromising quality from field to freezer.
Where do you service and deliver?
We deliver across Canada, reaching customers from coast to coast through our network of warehouses and transportation partners. Most orders arrive within 72 hours, and local customers can take advantage of convenient pickup at our Montreal facility. Contact us to confirm service availability in your area.
Do you offer pickup?
Yes. Customers are welcome to pick up orders directly from our Montreal facility. Conveniently located in the heart of the fresh produce district and just off the highway, our location provides a central pickup point for distributors and foodservice operators looking to consolidate multiple fresh produce purchases in one stop.
To ensure your order is prepared and ready, we recommend contacting our team in advance to arrange pickup.
What is your delivery lead time for Western Canada?
We maintain inventory in strategically located warehouses across Canada, allowing us to service Western Canada efficiently.
Most orders shipped to Western Canada are delivered within 24–72 hours. Delivery times may vary based on destination and product availability. Contact us for a customized delivery estimate.
Why Choose IQF Fruits & Vegetables?
Choosing frozen fruits and vegetables instead of fresh can offer several advantages. While many assume fresh is always better, frozen options often provide strong nutritional benefits along with added convenience and cost savings. Especially for cooked dishes, frozen fruits and vegetables can be just as nutritious and sometimes even better than fresh.
What is your minimum for delivery?
Minimum average delivery: 2,000 lbs. Contact us for the minimum order quantity (MOQ) applicable to your area.
